AN386-2-14A

Amazingly prompt response! I ordered over 1000 items and couldn't believe it when there was an email waiting the following morning saying the items had been dispatched. Easy to track the package online. By comparison I ordered some items from another supplier 3 months ago and I'm still waiting, with no apologies or communication emanating from them to explain the delay.

With ordering parts, I was assisted by Trisha. Extremely helpful, courteous, and professional. When receiving the items, there was a small discrepancy. I contacted Trisha to let her know, and not only did she and another professional, Paige, work with me right there to rectify the situation. They made sure I received new items in a timely manner, at no extra cost. Taking accountability and being serious in keeping with their high standard product has my respect and future business.

Alternator was in stock, shipped same day, arrived quickly (even though I chose standard shipping during the height of the Christmas rush), packed well and at a good price. Well done, Military Fasteners, well done!

Excellent service, parts arrived at my home in UK exactly when you said they would even when you did not have parts in stock when ordered, very prompt reply to my queries before ordering, faster delivery than I would have got from UK.